About Us

Established in 2012, Pets Online Stores is your one-stop shop for all your general purpose requirements. We are a team of motivated go getters  who aim to bring every item you need at your doorstep. We are proud to be among the US’s premier retailers with over thousands of best-selling products in our online store. What is more, the products are of highest quality, available at affordable prices, and delivered for FREE in 48 contiguous US states.

Every month, we keep on adding new products for you to explore. We also import high-quality products from leading brands around the world. We have a pool of thousands of products such as art & craft supplies, toys & games, home decor, pet supplies, school, home  office essentials, Special Occasion Costumes & accessories for Halloween, Christmas, other festive occasions and general purpose supplies, to name a few. All the products are available at discounted prices and clubbed with amazing offers. Being a customer-centric store, we value your feedback and requirements, making your shopping experience hassle-free with us. Browse through our collection on the online store once and we will endeavor that there is no turning back.

Our Vision

Our vision is to be your  trusted online retailer ; to deliver best in class reliability, quality, and value in e-commerce world; and, to offer the best possible shopping experience.

Quality:
We believe that it is imperative to deliver outstanding quality to our customers. Our product quality is peerless throughout our prevalent brand portfolio.

Reliability:
As an organization, we hold ourselves accountable for everything we do. Integrity and sincereity are never compromised, and we do what we promise.

Excellent Customer Service:
We value your time and experience. We work continuously to improve your interaction not only while browsing our website but also when we deliver the goods at your doorstep.

Sustainability:
We operate in a manner to minimize the environmental impact of our business activities. We are committed to protecting our environment and safeguarding it.

Our Mission

Our mission is to consistently deliver superior service in the most efficient way for the benefit of our customers; to create significant value for society; and, to exceed customer expectations.

• To provide high-quality goods and services that meet customers’ expectations.
• To involve and engage customers and stakeholders in creating most favorable strategies and solutions.
• To offer unique shopping experience to customers delivering quality, variety, price, and service.
• To employ technology-centric resources and concentrate on the elements that are of utmost importance to our customers
• To recycle waste and clean the environment for the overall good of the society.

Promoters

Our promoters  have vast global experience in the international market, having founded diverse businesses in Asia and United States. They have in-depth knowledge and expertise in B2C, B2B channels, imports, exports, logistics, manufacturing, brick and mortar retail as well as e-commerce world.

Our promoters work with a core set of values to drive the culture and purpose in our business. They provide strategic guidance, helping our customer base grow better. Our promoters are integral to our long-term business success, making a hugely positive role in the working environment.

Management

Since inception, Pets Online Stores has benefited by way of exceptional leadership, from our strong board of directors to experienced management team. With combined industry knowledge, leadership, and professional experience, our management team brings a technology driven, customer focused, progressive approach to the business.

Our board of directors is responsible for our long-term success. They plan, formulate, and implement the company’s strategies, ensuring we have the required resources at our disposal to achieve our strategic aspirations. The board analyzes the impact of the decisions it makes, playing an important role for the benefit of customers, stakeholders, and employees.

With a strong blend of expertise and skills drawn from across the globe, our management team is responsible for implementing the strategy. They are also responsible for managing all elements of business strategy and its implementation.